Personal Information We Collect

We may collect and process the following types of personal information:

• Full name
• Email address
• Contact number
• Physical and delivery addresses
• ID number or company registration number (where necessary)
• Payment details (note: no credit card info is stored)
• IP address, browser details, and website usage data

How We Collect Your Information

We collect personal information:

• When you register an account on our website
• When you place an order or make a payment
• When you contact us via email or support channels
• When you subscribe to our newsletter or marketing lists
• Through cookies and analytics tools

Why We Collect Your Information

Your information is collected and used for:

• Processing and fulfilling orders
• Managing your account and providing support
• Communicating updates and responding to inquiries
• Sending newsletters and marketing communications (with your consent)
• Complying with legal or regulatory obligations
• Improving our website and services

Sharing of Personal Information

We will not sell or rent your personal information. However, we may share your data with:

• Payment service providers (e.g., PayFast)
• Courier companies (to fulfill deliveries)
• IT service providers who support our website and systems
• Legal or regulatory authorities if required by law

All third parties are bound by confidentiality and data protection obligations in accordance with POPIA.

Your Rights Under POPIA

You have the right to:

• Request access to your personal information
• Request correction or deletion of your data
• Object to processing of personal information
• Withdraw consent for marketing communications
• Lodge a complaint with the Information Regulator

To exercise any of these rights, please email us at This email address is being protected from spambots. You need JavaScript enabled to view it..

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations.

Cookies and Tracking

Our website uses cookies to enhance your browsing experience and gather usage analytics. You can disable cookies in your browser settings, but some features of the site may not function properly.

Security Measures

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. This includes secure servers, encrypted communications, and access controls.

Cross-Border Transfers

We strive to keep your data within South Africa. If personal data is transferred outside the country (e.g., for hosting or processing), it will be protected by adequate safeguards as required by POPIA.

Changes to This Policy

We may update this Privacy Policy from time to time. You are encouraged to review it periodically. Continued use of our site after updates constitutes your acceptance of the changes.

Contact Us

For any questions or concerns regarding your personal information or this policy, please contact:

NikiPly
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.